FAQs - Leonardo Network
All questions and answers in one place to help you quickly find the information you are looking for. If you still have doubts or concerns, please do not hesitate to contact us.
Website Building
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Which platforms do you use for the realisation of websites?
We use the most reliable and versatile platforms such as WordPress, Joomla, Drupal, Shopify, PrestaShop and Magento and other CMS solutions customised to meet the specific needs of our customers.
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Can you create responsive websites?
Yes, all our websites are designed to be fully responsive, ensuring an optimal user experience on desktop devices, tablets and smartphones.
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Do you offer website maintenance and updating services?
Yes, we offer maintenance and update packages to ensure that your website remains secure, functional and up-to-date with the latest technology and content.
Data Recovery
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From which devices can you recover data?
We can recover data from a wide range of devices, including hard disks, SSDs, USB sticks, memory cards, servers, RAID, smartphones and tablets.
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Is it possible to recover data from a damaged hard disk?
Yes, we use advanced techniques to recover data from physically or logically damaged hard disks. Our experience allows us to achieve a high success rate in recoveries.
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How long does it take to recover data?
The time required for data recovery varies depending on the complexity of the case. After an initial assessment, we will provide you with an estimate of the time needed for recovery.
Digital Marketing
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What digital marketing services do you offer?
We offer a full range of digital marketing services, including SEO (search engine optimisation), SEM (search engine marketing), social media marketing, content marketing, email marketing and data analysis.
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How can digital marketing help my company?
Digital marketing can increase your company's online visibility, attract qualified traffic, improve conversion rates and increase sales and customer loyalty.
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Do you offer detailed reports of marketing campaigns?
Yes, we provide detailed and transparent reporting on the performance of marketing campaigns, with analysis of key metrics to assess return on investment (ROI).
IT Technical Support
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Which operating systems do you support?
We offer technical support for all major operating systems, including Windows, macOS and Linux.
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Can you provide remote technical support?
Yes, we provide remote technical support to quickly solve IT problems without the need for an on-site visit, reducing downtime.
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Do you offer hardware and software configuration and installation services?
Yes, we take care of the configuration and installation of new systems, networks, hardware and software to ensure that everything is set up correctly and functions optimally.
LAN Networks and TLC Services
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What does the design of a LAN include?
The design of a LAN includes the planning, installation and configuration of network components, such as routers, switches, firewalls and cabling, to create a secure and reliable network.
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Do you offer VoIP telephony solutions?
Yes, we provide remote technical support to quickly solve IT problems without the need for an on-site visit, reducing downtime.
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What telecommunications (TLC) services do you provide?
We provide a full range of TLC services, including PBX telephone systems, high-speed internet connectivity and professional telephony solutions for businesses.
Cyber Security
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How do you protect corporate data?
We use a combination of advanced technologies, security practices and staff training to protect corporate data from internal and external threats. This includes firewalls, encryption, antivirus, intrusion detection systems and much more.
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Do you offer security incident monitoring and response services?
Yes, we offer continuous monitoring services and rapid response to security incidents to protect your company from cyber threats in real time.
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Can you help my company comply with safety regulations?
Yes, we provide consultancy and solutions to help your company comply with security and data protection regulations such as GDPR, HIPAA and PCI-DSS.
CONTACT US
Do you need a consultation, a quote, or more information?
Call us at 0566 196 63 59 or fill in the contact form. We will get back to you as soon as possible.